I am writing to request assistance with deactivating my SDL Trados Studio license. Unfortunately, my previous computer has broken down and I am no longer able to access it to deactivate the license. As a result, I am unable to activate the license on my new computer. Could you please assist me in deactivating the license associated with the name "Jana Vytisková" so that I can proceed with activation on my new computer? I´m using Tradost Studo 2021.
Thank you
Katerina Mlejnkova We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00877455 .
Elisa Maxim | RWS Group
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