I cannot activate trados with my key either online or offline, it always prompts a network issue. I tried multiple times reset the key multiple times, now the reset license page tell me I can only reset it 3 times per year.
Please help me reset the key so I can try again to activate the app.
Fanxiang NIE We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00877722 .
Fanxiang NIE We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00877722 .
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