Hello! The situation is as follows:
We have Trados GroupShare 2015 located on a Virtual PC. I have to move it to another hypervisor.
The whole image of the system, where Trados GroupShare 2015 is located, will be moved.
Can I ask you for an advice, please? What is the correct way and algorithm of actions to move the licenses, so that there were no problems with them?
Thanks in advance.
Andrew Melnik We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00878367 .
Ana Sabo | RWS Group
___________________
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You've done the courses and still need to go a little further, or still not clear?
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Andrew Melnik We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00878367 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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