Hello,
I would like to use my extra-license of Trados Studio 2017 on another device, but when I try to deactivate it offline, I recieve the following error message: An error has occurred with your offline-deactivation. If you continue to have problems, please Please log a support request.
Can you help me with this problem?
Thanks a lot
Insa Hinrichs We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00878535 .
Insa Hinrichs We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00878535 .
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