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Hello,
I have acquired a new computer, wanted to deactivate my license in Studio 2019, but received the error message Connection to Language Cloud failed. I could neither sign in.
Hello,
I have acquired a new computer, wanted to deactivate my license in Studio 2019, but received the error message Connection to Language Cloud failed. I could neither sign in.
Elvira Cascales Speer We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00878822 .
I cannot activate mine as well... and I cannot post this issue on this community, what should I do/
This issue was handled here: (+) cannot activate trados 2019 - 2. Licensing and Installation - Trados Portfolio - RWS Community. Support Case Id : 00879000
Best regards,
Ana Sabo | RWS Group
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