Activation offline with certificate not functioning

We have installed Trados 2024 on a newly installed Windows 11 Computer.

Before that we deactivated the license.

Now we tried to activate the License again and the following happened:

In the Portal the license is "in use" again.

But on the client computer the offline Activation did not function.

Trados Studio 2024 Product Activation window showing fields for Perpetual License, Offline Activation, Activation Code, Installation ID, and Activation Certificate. An 'Activate' button is at the bottom.Error dialog box with a red 'X' icon stating 'Failed to validate offline. The specified activation certificate may not be valid. Validate your activation certificate against the certificate in your account.'License management portal showing a list of SDL Trados Studio licenses with their status. The license in question is marked as 'In use' with no available activations.

Please help us!

Thank You!



Generated Image Alt-Text
[edited by: RWS Community AI at 9:19 AM (GMT 0) on 27 Nov 2024]
emoji
Parents Reply Children
No Data