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Hi Team!
I am receiving the fallowing attached error message when trying to activate my tr
ados licencing. What should I do?
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[edited by: RWS Community AI at 11:46 PM (GMT 0) on 28 Nov 2024]
Hi Team!
I am receiving the fallowing attached error message when trying to activate my trados licencing. What should I do?
Hi Carlos Rocha
Could you kindly try to activate your license offline following the procedure indicated on this link: Offline activation and deactivation of a Single User License for Trados Studio/ Passolo
Please do not hesitate to contact us again if the error persists.
All the best,
Luci
Hi Lucian!
It is asking for a certicate of activation, where do I find that, I only have my activation key which does not work.
Carlos Rocha We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00879340 .
Ana Sabo | RWS Group
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I was able to generate an activation certificate step by step instrucions. i was able to activate it. thank you.. lets close this case.
Thank you for letting us know.
Have a nice day!
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub