My account shows that I have 1 licence available, but when I try to use the activation code I get an error message "Activation failed. Cannot create license. - Socket error 2 (Support referenceL SocketError2 -77). I see one other user had the same error but their solution was never posted. Can you help me get my account working?
Hi!
I'm afraid that Trados 2007, Trados Studio 2009, 2011 and 2014 and the third-party licensing technology that supports these products have reached their end of life and therefore end of support since 2022.
The licensing technology has been decommissioned for these products, which means that license activation, deactivation and license resets will no longer work on these versions.
You can continue to use your Trados 2014 on the environment that it is installed on, but should you wish to move your license to another laptop or PC or should you wish to upgrade your version of Windows on the laptop or PC that Trados 2014 is installed on, the license will no longer work.
The RWS official documentation for end-of-life can be found here: https://gateway.sdl.com/apex/communityknowledge?articleName=000002629
Best regards,
Anca
Anca Stoian | RWS Group
Hi!
I'm afraid that Trados 2007, Trados Studio 2009, 2011 and 2014 and the third-party licensing technology that supports these products have reached their end of life and therefore end of support since 2022.
The licensing technology has been decommissioned for these products, which means that license activation, deactivation and license resets will no longer work on these versions.
You can continue to use your Trados 2014 on the environment that it is installed on, but should you wish to move your license to another laptop or PC or should you wish to upgrade your version of Windows on the laptop or PC that Trados 2014 is installed on, the license will no longer work.
The RWS official documentation for end-of-life can be found here: https://gateway.sdl.com/apex/communityknowledge?articleName=000002629
Best regards,
Anca
Anca Stoian | RWS Group
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