My old computer is going to crash, so I bought a new one. Tried to deactivate offline, but no success. Want to deactivate my TRADOS Studio 2022 license in an old one and activate it in a new one. Thanks.

My old computer is going to crash, so I bought a new one. Tried to deactivate offline, but no success. Want to deactivate my TRADOS Studio 2022 license in an old one and activate it in a new one. Thanks.
Inga Giniotienė We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00880651 .