Hi there I am trying to activate my SDL Trados 2017. I can't activate with the main button, but when I try to activate using offline activation - when I put my activation code into the proper field, with the goal of getting an installation ID, SDL Trados shuts down entirely. Could you help? Thank you so much.,
Paula Brugger We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00881094 .
Ana-Maria Matefi | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Paula Brugger We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00881094 .
Ana-Maria Matefi | RWS Group
_____
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you so very much, Ana-Maria!
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