Hello, when trying to upgrade Trados Studio 2021 license to Trados Studio 2024 I get an error message OOS system has failed to Upgrade the Licenses due to an invalid Expiry Date We have informed the same to Administrators and Order processing team to correct the license Expiry Date.
Note: this was brought to the attention of Kathleen Cotter Dec 4, 2024.
Please correct the expiry date for our 2024 upgrades.
Thank you.
Lyle Jaques We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00881140 .
Ana Sabo | RWS Group
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