Hi
I was unable to deactivate the license online, and after performing a forced reset three times, a restriction was imposed, preventing any further resets. Please reset both of the Studio2021 Plus licenses starting with "fd9a" so that they can be used again.
Regards
Ato
阿斗黒場瑠 We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00881530 .
阿斗黒場瑠 We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00881530 .
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