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Hello, I am trying to deactivate my licence offline and I keep getting this message:
An error has occurred with your offline-deactivation. If you continue to have problems, please Please log a support request.
Could you please help me?
Thanks
Hello, I am trying to deactivate my licence offline and I keep getting this message:
An error has occurred with your offline-deactivation. If you continue to have problems, please Please log a support request.
Could you please help me?
Thanks
Thank you for your posting!
In case your computer crashed, or you can no longer access Trados from your old computer, please reset your license from your RWS account – Products&Plans - Licenses&Subscriptions as indicated in the article below: gateway.sdl.com/.../communityknowledge
Please note the process can take around 30 minutes. If you no longer can reset the license by yourself, please contact the technical licensing team via Community: community.rws.com/.../licensing
Please sign in, then post the issue and my colleagues will be able to pick up your request and provide support.
Best regards,
Ionut
Thank you for your posting!
In case your computer crashed, or you can no longer access Trados from your old computer, please reset your license from your RWS account – Products&Plans - Licenses&Subscriptions as indicated in the article below: gateway.sdl.com/.../communityknowledge
Please note the process can take around 30 minutes. If you no longer can reset the license by yourself, please contact the technical licensing team via Community: community.rws.com/.../licensing
Please sign in, then post the issue and my colleagues will be able to pick up your request and provide support.
Best regards,
Ionut