Hi,
I had to reinit m computer and even with the offline deactivation, I am not able to get the licence back. Could it be possible to do this for me please?
thanks!
Hi,
I had to reinit m computer and even with the offline deactivation, I am not able to get the licence back. Could it be possible to do this for me please?
thanks!
Déborah ILHE We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00881890 .