License expired - cannot activate

Question

Hi, 
 When trying to start Trados Studio 2017 today, I received an unexpected "License Expired" message. This shouldn't be a problem since all my licenses seem to have been made available, but I cannot activate anyway. 
 When I enter the activation code and click "Activate", the following message is displayed: 
 
 When I try activating via Alternative activation options -> Offline activation, the app crashes with the following message upon entering the activation code: 
 
 Please, advise. 
 Thanks!

Lucian Botezatu · Answer

Zsolt Beke We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00882399 .

Trados Portfolio > 2. Licensing and Installation

License expired - cannot activate