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I upgraded my Studio 2021 Freelance Plus to Studio 2024 Freelance Plus by payment. But no license is shown in my account. How can I get the license?
I upgraded my Studio 2021 Freelance Plus to Studio 2024 Freelance Plus by payment. But no license is shown in my account. How can I get the license?
Hello SEONG BOK LEE
In order to have the 2024 license in your account you need to process the license upgrade from 2021 to 2024 as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001319
For Freelance licenses like yours it is not necessary to deactivate Studio 2021 before processing the upgrade.
Thank you,
Sorin
Thank you for your support. Now I've got the license.
Thank you for your support. Now I've got the license.