Studio 2024 works fine.
Studio 2022 cannot be activated because I did not deactivate the license before changing the name of my computer. (Had no idea that the computer name is linked with the license.)
I repaired and also deinstalled and reinstalled Studio 2022 to no avail.
In my RWS account only the license for Studio 2024 is given. The option to deactivate/activate Studio 2022 is no longer shown.
How should I proceed?
Renate Lange We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00882507 .
Renate Lange We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00882507 .
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