Trados Portfolio > 2. Licensing and Installation

Deactivating and reinstalling license

Hello, I forgot to deactivate my Trados license when I bought a new pc. When I try to deactivate offline on my new pc, I'm getting an error message. What can I do to reinstall Studio 2022 on my new pc?

Screenshot of RWS Account page showing Offline Deactivation Certificate with an error message stating 'An error has occurred with your offline-deactivation. If you continue to have problems, please log a support request.' Activation Date, Unique Activation ID, and Activation State fields are visible.

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[edited by: RWS Community AI at 2:10 PM (GMT 0) on 28 Dec 2024]

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