HiAllettie Bastiaansen 

Thank you for reaching out to us.

I've noticed that you own a Freelance Plus version, and you still have an activation available. Please download the program from your RWS account--> Product&Plans--> Downloads tab, and use the activation code located under Licenses tab.

Kind regards,

Hi Ana,

Thanks so much for your reaction. I have tried it, but I get an error message "Activation failed. Could not connect to the activation server. Check the activation server address in the provider settings. - The remote server returned an error: (403) Forbidden."

What can I be doing wrong?

HiAllettie Bastiaansen 

Please try an offline activation following the steps provided in thisarticle: Solution Article: Offline activation and deactivation of a Single User License for Trados Studio/ Passolo/ Trados Business Manager Lite, and let me know if works.

Kind regards,

HiAllettie Bastiaansen 

Please try an offline activation following the steps provided in thisarticle: Solution Article: Offline activation and deactivation of a Single User License for Trados Studio/ Passolo/ Trados Business Manager Lite, and let me know if works.

Kind regards,

It worked, thank you!!

HiAllettie Bastiaansen 

Thank you for your reply! I'm glad it worked out!

Wish you a wonderful day!

Kind regards,

You too.

I remember getting this far over the weekend, but I didn't get the same result ;) Thanks again.