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Studio 2014 - offline activation certificate "There was a problem retrieving your activation certificate"

Former Member
Former Member

Could you please assist with generating an activation certificate for Studio 2014? An unused licence is available, but when trying to generate an activation certificate, I get the following error message: "There was a problem retrieving your activation certificate""


I am aware that this version of Studio probably exceeded its life cycle, however it is still used, and activation worked just fine on Feb 6th, 2024, so I do not see why it shouldn't in 2025.

Thanks in advance for your help!

Kind regards,
Kalle Herold
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    Hi Kalle,

    I'm afraid that Trados 2007, Trados Studio 2009, 2011 and 2014 and the third-party licensing technology that supports these products have reached their end of life and therefore end of support since 2022.

    The licensing technology has been decommissioned for these products, which means that license activation, deactivation and license resets will no longer work on these versions.

    You can continue to use your Trados 2014 on the environment that it is installed on, but should you wish to move your license to another laptop or PC or should you wish to upgrade your version of Windows on the laptop or PC that Trados 2014 is installed on, the license will no longer work.

    The RWS official documentation for end-of-life can be found here: https://gateway.sdl.com/apex/communityknowledge?articleName=000002629

    Best regards,

    Anca

    Anca Stoian | RWS Group

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