You disabled my license without previous notification.Hence I can not deliver my current job. I am since 20 years client of SDL and I feel upset beeing treated like this. Please contact me immediately to reactivate the license. You provide products and services for professionals, please act accordingly.
You can not imagine how angry and disappointed I am.
thomas Hirsch
Hi Thomas - just adding a note that we discussed this in chat already.
Anca Stoian | RWS Group
Hi Thomas - just adding a note that we discussed this in chat already.
Anca Stoian | RWS Group
What was the outcome... we obviously don't turn anything off so it would be good to know what happened here?
Paul Filkin | RWS Group
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Hi Paul - in short, the subscription expired and we found an alternative until tomorrow when the renewal team can provide a quote.
Anca Stoian | RWS Group
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