Subscription activation failed

Hello,

when I try to access my Trados I can't and this message appears:

"Activation failed. I could not activate this license. No licenses are currently available for the specified activation code."

As I thought was a problem with my Trados 2022 I downloaded Trados 2024, but the same message appears when try to Activate.

I checked my account and my renewal shows as active. I never had this issue before.

Thank you

Letizia

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