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Hello,
My computer has crashed and I have to buy a new one. Unfortunately I don't know how to desactivate my 12-month subscription off line to reactivate it on my new computer?
Thank you for your help.
Hello,
My computer has crashed and I have to buy a new one. Unfortunately I don't know how to desactivate my 12-month subscription off line to reactivate it on my new computer?
Thank you for your help.
Cécile Pelloud We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00885295 .
Hi Andrei,
I am also facing the same issue. Please help me to sort it out. I'm looking forward to your feedback
Please follow the steps indicated on this link: "Your Language Cloud account has reached the maximum number of registered devices for the current subscription." when trying to activate Trados Studio,
and here are indications about the activation process: https://gateway.sdl.com/apex/communityknowledge?articleName=000013347.
Best regards,
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Please follow the steps indicated on this link: "Your Language Cloud account has reached the maximum number of registered devices for the current subscription." when trying to activate Trados Studio,
and here are indications about the activation process: https://gateway.sdl.com/apex/communityknowledge?articleName=000013347.
Best regards,
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub