I rebooted my laptop yesterday and some updates were installed. As a result, my SDL account closed and now it is impossible for me to activate my license.
When I try the alternative activation options, the window shuts suddenly. Please help!
Lidia Juarez Alonso We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00886242 .
Please reply on the case, via e-mail. Here in the Community we are not a licensing team.
Kind regards,
Elisa Maxim | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Please reply on the case, via e-mail. Here in the Community we are not a licensing team.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
My apologies, Elisa, and thanks for redirecting me.
Kind regards,
Lidia
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