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I would like to switch my license to another computer, but I can't deactivate my license online. Could you please help to deactivate my license? I previously used a Macbook Pro. Thanks!
I would like to switch my license to another computer, but I can't deactivate my license online. Could you please help to deactivate my license? I previously used a Macbook Pro. Thanks!
The license appears as available in your RWS account - Licenses tab
Can you please confirm if you managed to deactivate it in the meantime?
Best regards,
Anca
Anca Stoian | RWS Group
I've reset the license and activated it offline successfully. The online activate/deactivate system is not really functioning.
Hello, I have the same problem - I can't deactivate the license and activate it on a new computer. The following warning is displayed:
There are multiple instances of this application running.
Close the other instances before deactivating the license.
Kind regards
Barbora