Hi,
We have bought a Trados Studio Freelance subscription and have installed the desktop app on a PC. When the license activation module runs when opening the app, I go to "Subscription", login with my RWS ID. I can that it fetches my subscription but there's also an error message "Remote activation of licenses is not authorised for this account". I click "Close" and the program shuts down so it's been impossible to use it so far.
Please assist
Thank you