Hi,
I am trying to activate my product in a new device, I followed the instructions to deactivate it in the old device and activate it in the new, I am getting an error message, please help.

Hi,
I am trying to activate my product in a new device, I followed the instructions to deactivate it in the old device and activate it in the new, I am getting an error message, please help.
Hello Ali Abdulrazzak
Please try to activate your license offline as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001383
Thank you,
Sorin
Hello Ali Abdulrazzak
Please try to activate your license offline as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001383
Thank you,
Sorin