Hi All,
I just installed the latest update. When I opened Trados, I was prompted to activate, but failed. See the message in the screenshot. I only installed it on the same computer. What should I do? Please help.
Regards,
Ivan
Hi Pengfei Niu
Please see the steps indicated in this article https://gateway.sdl.com/apex/communityknowledge?articleName=000013519
Kind regards,
Elisa Maxim | RWS Group
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Hi Elisa,
Thanks for your prompt assistance and the reference link. The issue was resolved automatically after I uninstalled and reinstalled Trados. I will refer to the article if similar issues occur in the future.
Regards,
Ivan
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