Hi!
My license was deactivated on the computer it was used before, but I can't activate it on my current computer, and after attempting to reset it a few times, I get a message that I've reached the resetting limit. The message I would get is that the license number was not valid, but I don't see why.
Any workaround?
Thanks,
Mônica
Mônica Amazonas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00887562 .
Anca Stoian | RWS Group
Thank you, Anca. I have received support for this issue already.
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