Hi! I need help deactivating my Trados Studio 2024 licence. A Windows system update destroyed my laptop's hard disk, and a new one was installed. Due to this, I can't deactivate my licence on the old hard disk to make it available for the new one. Also, there is no "Reset License" option available next to the licence in question on my RWS Account. Help in this would be much appreciated!
Anna Sinkkonen We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00887633 .
Ana Sabo | RWS Group
___________________
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Anna Sinkkonen We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00887633 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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