My old computer crashed and I could not deactivate the license, but I tried deactivating offline following the prompts, however, it does not seem to work. Pls help.
Lejla Efendić Kuduz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00887898 .
Elisa Maxim | RWS Group
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