Hello, I purchased a one-year subscription to Trados Studio on February 10, but the subscription details for my new purchase do not appear in the "Account - Subscription" section of Studio.
It only says that my last subscription has expired. How can I resolve this issue? Thank you.
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00887958 .
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00887958 .
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