Dear All,
I tried to deactivate one of my licence offline, but the process didnt go through, and now my old laptop is broken, so I dont have any access to it, or to the software.
I would like to reactivate the licence on my new laptop, but I cant until the deactivation.
Please help me.
Éva Goják We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00888473 .
Elisa Maxim | RWS Group
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