Hello,

we have updated to Passolo 2022 last december. Everything was working fine however since the end of January all clients are unable to get a license from our license server (Version 18.0.79). Earlier on the same day everything okay. When trying to get a license the error code "7673672" is shown. Repeating this process results in the same behaviour.

Between the working and non working state were no server restarts. Could there be a problem with the availabilty, validity or return of the licenses? When looking at the network traffic with Wireshark there seems to be communication between client and server components.

What would be possible next steps to analyse or solve this problem?

Looking forward to your response.

Best regards,

Patrick Ell