Dear Sir or Madame,
I have reset my laptop without deactivating my trades.
Can you please help me to activate my trades license?
My account name is Young-Ae Mayer-Kim and the email address is as follows
As I've seen a note above that I should not share my license code, I won't do that however, if you need any information, please let me know.
Thank you very much for your support in advance!
Kind regards
Young-Ae Mayer-Kim
HiYoung-Ae Mayer-Kim , thank you for posting here.
In case your computer crashed, or you can no longer access Trados from your old computer, please reset your license from your RWS account – Products&Plans - Licenses&Subscriptions as indicated in the article below: gateway.sdl.com/.../communityknowledge
Please note the process can take around 30 minutes. If you no longer can reset the license by yourself, please let me know and I will raise a ticket with the technical team.
Best regards,
Ionut
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