Hi,
Recently we bought an upgrade of 5 licences of Trados Studio 2022 to Trados Studio 2024. To do that, first we wanted to deactivate our 2022 license in LicenseServerManager, but the following message occurs: 'An error occured while retrieving your license. Error ID: 653'
Can you please advise?
Best regards,
Stanislaw
Stanisław Szczurek We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00889318 .
Elisa Maxim | RWS Group
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