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Hi,
I just reinstalled Trados 2019 on a new computer and I am unable to open it.
I receive the following error message:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<SDLErrorDetails time="21/02/2025 14:59:55">
<ErrorMessage>Aucun type de licence trouvé.</ErrorMessage>
<Exception>
<Type>Sdl.Common.Licensing.Provider.Core.Exceptions.LicenseTypeNotFoundException, Sdl.Common.Licensing.Provider.Core, Version=15.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink/>
<Source>Sdl.Common.Licensing.Provider.Core</Source>
<HResult>-2146233088</HResult>
<StackTrace>
<![CDATA[ à Sdl.Common.Licensing.Provider.Core.SingleFeatureLicenseTypeMapper`1.GetLicenseType(IProductLicense productLicense) à Sdl.Common.Licensing.Provider.SafeNetRMS.ProductLicense.GetLicenseType() à Sdl.Common.Licensing.Provider.SafeNetRMS.ProductLicense.get_LicenseType() à Sdl.ProjectApi.Licensing.LicenseHelper.IsLicenseVersion(IProductLicense license, LicenseVersion version) à Sdl.ProjectApi.Licensing.LicenseHelper.IsFeatureLicensed(IProductLicense license, LicenseFeatures feature) à Sdl.TranslationStudio.Common.LicenseUtils.get_HasDcLicenceCheckFailed() à Sdl.TranslationStudio.Common.Licencing.LicensingService.ShouldShowLicenseManager() à Sdl.TranslationStudio.Common.Licencing.LicensingService.StartupLicenseCheck() à Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IEventAggregator eventAggregator) à Sdl.TranslationStudio.Application.Launcher.RunApplication() ]]>
</StackTrace>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>15.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>15.2.8.3007</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 11 Famille</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1036</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>LATRADUCTIONCLÉ\tradu</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>LATRADUCTIONCLÉ</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>6164744 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
I am then unable to activate my key neither to use the free version.
I already tried to unistall, download again and reinstall the software but nothing works.
Many thanks for your help.*
I already tried to unistall, download again and reinstall the software but nothing works.
Many thanks for your help.*
La Traduction Clé
