Hi, i have a subscription license, but the system just shut me down while I am doing the translation. I reach out to the chat team and tried to delete connected device as suggested. Yet still not work. Pls help. I am in the middle of work.

Hi, i have a subscription license, but the system just shut me down while I am doing the translation. I reach out to the chat team and tried to delete connected device as suggested. Yet still not work. Pls help. I am in the middle of work.
Gradivus Chen We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0002745.