I have tried various solutions to this problem including advice on this link https://gateway.rws.com/csm?sys_kb_id=01662e601b8b9a50772c0dcad34bcb78&id=kb_article_view&sysparm_rank=1&sysparm_tsqueryId=937ded4e838ca214a6b1fab8beaad3f9 but still have been unsuccessful.
Any help would be greatly appreciated.
Brian
Hello Brian Ó Donnchadha
The installation ID is generated automatically as explained in this article (steps 3): https://sdl.service-now.com/kb?id=kb_article_view&sysparm_article=KB0039784
Thank you,
Sorin
Thanks Sorin. I have already tried what was suggested in the link you kindly sent me but it does not work for some reason. I am not sure if it has something to do with the fact that it is an older version (2017).
Apologies Sorin, I have actually managed to get it working. Thanks again.
Brian
Apologies Sorin, I have actually managed to get it working. Thanks again.
Brian
Translate
