I need to deactivate my account on my old computer and activate it on my new computer. The issue is I can't access my account used to buy the license. So, I bought the license using my first account which now cant be accessed anymore. I want to regain the license using my new account.
Mohammad Ruby Ernawa We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0002943.
Mohammad Ruby Ernawa We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0002943.
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