Hello,
I recently installed and used a trial version, I decided to buy the software with a code my sister gave me for a discount. I purchased the software and realized that my trial had expired. When I tried to "activate" my license I recieved the error message saying it was active. since the software is basically locked out, I can't access the activation wizard to try deactivating it. please help, this is incredibly frustrating and its my first time working with software like this. I tried finding a solution with the KB articles and on solution finder but nothing seems to work. Please help!