I need to deactivate one activation instance

Question

Hi! 
 I have the following: 
 
 Today, I activated the extra activation, but the original one was gone with my PC previous Operating Systyem. I usually have 2 activations instances (one in the PC and one in the notebook.) I am using the extra activation in my PC as of today. 
 Could you please deactivate the original instance and leave it available for me so I can use it in my notebook? No rush, because I do not need it this week, but would like to have it available for when it is needed. 
 
 Thank you! 
 PS: Order: 538064 
 
 Ivana

Anca Stoian · Accepted Answer

Hi Ivana, 
 You can reset that activation instance yourself from your RWS account - Licenses tab - the Reset license button. 
 When you click on Reset license - you get to pick which one to reset, so you select to reset the one that has the oldest activation date. 
 Please let me know if you need more help after this procedure. 
 All the best, 
 Anca

María Ivana Croxcatto · Answer

It worked! Thank you so much, Anca.

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I need to deactivate one activation instance