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Hi, I upgraded to Trados Studio 2024, the licence is available in my account, but when I try to activate it, here's the msg I get:
"Failure to install an RMS license chain. Error ID: 210150"
Can someone please help me?
Hi, I upgraded to Trados Studio 2024, the licence is available in my account, but when I try to activate it, here's the msg I get:
"Failure to install an RMS license chain. Error ID: 210150"
Can someone please help me?
Anne Lavallée We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0004277.
Anne Lavallée We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0004277.