Hello! I am wondering whether I have to have the subscription in order to access the cloud. When I am trying to access Language Cloud, it says that my account is terminated. Do I have to upgrade to the newest version or do I need the subscription?

Hello! I am wondering whether I have to have the subscription in order to access the cloud. When I am trying to access Language Cloud, it says that my account is terminated. Do I have to upgrade to the newest version or do I need the subscription?
Tim-Robin Rösler We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0004441.
Elisa Maxim | RWS Group
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