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Hi,
during Windows update my Trados license was lost. How can I reset my license?
Regards,
Martina
Hi,
during Windows update my Trados license was lost. How can I reset my license?
Regards,
Martina
Hello Martina Bratuz
Please try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin
Hi Sorin,
Thank you for fast response. I don't have the reset option and I don't recall resetting the license. Could you please help me.
Regards,
Martina
Martina Bratuz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0004528.
Elisa Maxim | RWS Group
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