RWS Account shows license is activated but passolo.exe not activated - cannot deactivate or activate - cannot reset license

Hi,

while making offline activation we have created the certificate on rws account page but activation failed due to error "Offline activation failed. Error[150]: The specified lock code is invalid."

Then rws account think as we did activation well and shows license is in use and activated. But in the passolo side we have no activated status.

I think we need to reset the license in such case but reset license link on rws account is not working.

look forward your support, 

thanks in advance.

emoji
Parents Reply Children