Hello!
I have a new computer, I have a Trados licence on the old one. I desactivated the licence on the old computer just as I read on the help forums. However, now I can't activate the licence on the new computer and don't have access to the licence codes.
What can I do?
Thank you!
Paula Candeias
You have a subscription, not a license. Subscriptions do not have activation codes.
Please see https://gateway.rws.com/csm?sys_kb_id=a9cd26e01b0f9a50772c0dcad34bcba0&id=kb_article_view
If the activation fails, please see the following steps: https://gateway.rws.com/csm?sys_kb_id=676de2a01b0f9a50772c0dcad34bcb2c&id=kb_article_view
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
You have a subscription, not a license. Subscriptions do not have activation codes.
Please see https://gateway.rws.com/csm?sys_kb_id=a9cd26e01b0f9a50772c0dcad34bcba0&id=kb_article_view
If the activation fails, please see the following steps: https://gateway.rws.com/csm?sys_kb_id=676de2a01b0f9a50772c0dcad34bcb2c&id=kb_article_view
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you Elisa!
Problem solved. Thank you very much for the information.
Best regards,
Paula Candeias
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