Hi,
I try to load packages in Studio and I get an error.
I have updated and activated the license
Renamed the Studio.lic file, e.g. to Studio_old.lic.
I'm still getting an error and can't load packages
I need help. please
Esther C.

Hi,
I try to load packages in Studio and I get an error.
I have updated and activated the license
Renamed the Studio.lic file, e.g. to Studio_old.lic.
I'm still getting an error and can't load packages
I need help. please
Esther C.
Esther Cárdenas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0004920.
Lucian Botezatu | RWS Group
Esther Cárdenas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0004920.
Lucian Botezatu | RWS Group