Hi,
I recently installed Trados Studio 2024. When I try to access the My Account webpage from the Cloud Sign in window, I get the error message "Account was terminated" or "Your session has expired. Log in again.". But it doesn't work, although I have a valid licence. Can you help?
Thanks
Lydie Grégoire We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0005515.
All solved, thank you!
All solved, thank you!
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