Trados stopped working after update

I downloaded and installed the last upgrade of Trados Studio 2024: 18.0.2.3255.
After successful instalation it won't start.
There is no error; the program just shuts down.

Is there any log file that I can check?

What can I do to get it back?

Thanks!

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Parents
  • We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0005861.

    Anca Stoian RWS Group

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Reply
  • We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0005861.

    Anca Stoian RWS Group

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Children